News Release      
  For Immediate Release | 3-29-18      
  Media Contact | Holly Ward      
  Direct | 602-542-3847      
  E-Mail |      
Johnson Utilities, LLC Hearing and Intervenor Deadline Extended to April 16
Commissioners encourage customers to file to intervene in the case

PHOENIX — Corporation Commissioners met today to discuss the Commission’s investigation of the billing and water quality issues of Johnson Utilities, LLC. During today’s meeting, Johnson Utilities customers provided public comment regarding several topics including billing issues, water quality, and the process to intervene in Corporation Commission proceedings.

Commissioners determined more time was needed to provide interested parties the opportunity to participate in the hearing as intervenors. Corporation Commission staff proposed a revised schedule which extends the deadline for Johnson Utilities rate payers interested in intervening in the hearing to April 16, 2018. Commissioners voted unanimously to approve the new schedule which calls for the hearing to reconvene on April 16, 2018, at 10 a.m.

Customers who have service, quality, and/or billing issues may request intervention, which would give them the right to provide testimony during the April 16 hearing. Information on how to intervene in a utility case can be found on our website The website details the difference between intervention and public comment, the process to intervene, and how a person can file with the Corporation Commission to intervene in a case. It’s important to note as an intervenor, you can provide sworn testimony subject to cross-examination from other parties, you can provide documentary evidence, and you can cross-examine other parties’ witnesses during the hearing. Those making public comments are not able to do these things.

All documents related to the investigation into the billing and water quality issues of Johnson Utilities, LLC, may be found in the Commission’s online docket at by searching for docket number WS-02987A-18-0050.


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The Arizona Corporation Commission was established by the state’s constitution to regulate public utilities and business incorporation. The five Commissioners elected to the Corporation Commission oversee executive, legislative, and judicial proceedings on behalf of Arizonans when it comes to their water, electricity, telephone, and natural gas resources as well as the regulation of securities, pipeline, and railroad safety. To learn more about the Arizona Corporation Commission and its Commissioners, visit