Contact the Commission’s Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.  Consumer Services can provide information for the Commission regulated utilities that serve your area.

Contact the Commission’s Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.  Consumer Services can expedite a complaint on your behalf.

Contact your utility.  Your utility’s phone number should appear on your bill.  Most utilities will post their tariffs on their website.   You can also find it on  http://www.azcc.gov/utilities and click on utility type, i.e., electric, gas, etc., under Public Information, click on Company Tariffs.  If you still have concerns or are not satisfied with your utility’s response, contact the Commission’s Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.

Contact your utility.  Your utility’s phone number should appear on your bill.  If you have lost your bill, please contact the Commission’s Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.  The Utilities Division may also be able to provide you with your utility’s phone number.

First contact your utility.  Your utility’s phone number should appear on your bill.  Many utilities provide their tariffs (approved rates and charges) on their website.  If you still have concerns or are not satisfied with your utility’s response, contact the Commission’s Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.

First contact your utility.  Your utility’s phone number should appear on your bill.  Many utilities provide consumer information on ways to lower bills either on their website or by contacting the utility.  If you still have concerns about your bill, contact the Commission’s Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.

The ACC does not regulate most utility services provided by RV-Resort/Recreational Vehicle Parks or Mobile Home Parks that are billed through or by the Park.  You may find assistance at the following links:

http://aamho.org/wp-content/uploads/2018/08/2018-RV-ACT-as-of-August-3-2018.pdf   RV/Recreational Vehicle Park

https://www.azag.gov/sites/default/files/publications/2018-06/Arizona_Mobile_Home_Parks_Residential_Landlord_Tenant_Act_October2014.pdf  Mobile Home Park

Contact your utility.  Your utility’s phone number should appear on your bill.  You can also contact the Arizona Department of Environmental Quality at (602) 771-2300 or toll free (800) 234-5677 or at Azdeq.gov.  If you are unable to reach either, contact the Commission’s Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.

Contact your electric company.  Your utility’s phone number should appear on your bill.  If you still have concerns or are not satisfied with your utility’s response, contact the Commission’s Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.

First contact your electric company.  Your utility’s phone number should appear on your bill.  If you believe it is an emergency, call 911.  If you still have questions or concerns, contact the Commission’s Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.

Contact your water company.  Your utility’s phone number should appear on your bill.  If you still have concerns or are not satisfied with your utility’s response, contact the Commission’s Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.

First contact your gas company.  Your utility’s phone number should appear on your bill.  If you believe it is an emergency, call 911.  If you are not satisfied with your utility’s response, contact the Commission’s Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.

You can submit a complaint or opinion using the form(s) on http://www/azcc.gov/utilities and click on Consumer Services, Consumer Complaint Form or Public Comment Form, or use the links below:

https://efiling.azcc.gov/online-services/utilities-complaint-external or

https://efiling.azcc.gov/online-services/utilities-public-comment-external or

you may call the Utilities Division at (602) 542-4251, or Outside the Phoenix metro area (800) 222-7000, or email UtilitiesDiv@azcc.gov.

The next step is mediation.  If both you and your utility agree to mediation, it will be scheduled by the Commission’s Consumer Services, please call Utilities Division at (602) 542-4251, or Outside the Phoenix metro area (800) 222-7000.

For more information on the complaint process and steps that follow an informal complaint, please go to http://azcc.gov/utilities/consumer-services, or call Utilities Division at (602) 542-4251, or Outside the Phoenix metro area (800) 222-7000.

Wireless service complaints can be submitted to the Better Business Bureau (www.bbb.org) or the Federal Communications Commission (“FCC”) ( www.fcc.gov).

It depends on which service you have.  If it is a city service, contact the City.  If it is an  independent business, call the business (their number should appear on your bill) or submit a complaint to the Better Business Bureau (www.bbb.org).

Call your internet provider.  If the problem is not resolved, contact the FCC at (888) 225-5322/ www.fcc.gov or if fraud is suspected, contact the Attorney General’s Office at (602) 542-5763 or outside the Phoenix metro area (800) 352-8431.

Contact Consumer Services Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.  Please provide the address of the property.

The Commission regulates propane systems that deliver propane service to its customers through pipelines (such as Alliant Gas and Copper Market).  For questions regarding this type of propane company you may contact the Commission’s Utilities Division at (602) 542-4251 or Outside the Phoenix metro area (800) 222-7000 or email  UtilitiesDiv@azcc.gov.  For questions regarding companies that deliver propane by tanker truck, you might GOOGLE for additional information.

Contact information for Legislators, questions and comments may be directed to https://www.azleg.gov