Utilities Division

Mission:

The Mission of the Utilities Division is to recommend thoroughly researched, sound regulatory policy and rate recommendations to the Commissioners, which are based on a balanced analysis of the benefits and impacts on all stakeholders and are consistent with the public interest.

NEW ONLINE PROCESS – 

2020 Estimate of Gross Operating Revenue Forms are Due January 10, 2021

The Commission will be using an online reporting tool for the 2020 Estimate of Gross Operating Revenue.  A link to the new tool was emailed to the Management and On-Site Manager/Certified Operator/Regulatory Contact on file for each utility with gross operating revenues greater than $500,000.

If you did not receive an email with the link, the form can be found here: EGOR Form.  For those utilities that we did not have an email address on file for the Management and On-Site Manager/Certified Operator/Regulatory Contact, a hard copy of the form has been mailed.  

Outage Report Forms:

Helpful Links:

• File a Complaint
• Small Water Ombudsman Office
• Request for Proposals