1200 W. Washington Street

Phoenix, AZ 85007-2927

 

Phoenix Office: (602) 542-4251

 

Tucson Office: (520) 628-6550

 

Toll Free In-State Only:

1-(800) 222-7000

Frequently Asked Questions


Where are the Arizona Corporation Commission offices located?


What companies does the Arizona Corporation Commission regulate?


What other agencies have jurisdiction over running a reliable water system?


How does a water or wastewater company get to serve a particular area?


Why are there so many water and wastewater companies?


How can I find out what water or wastewater company serves a particular area?


How can I establish service with a water or wastewater company?


How can I find out the company's approved rates and charges?


Can the water company charge me for moving their water meter?


How long do I have to wait before I can get water or wastewater service?


What is the minimal information that a water or wastewater company needs to show on my bill?


Can the utility move or relocate my meter or service line without a specific request from me?


Must I grant an easement to the water or wastewater company?


Does a water or wastewater company have a responsibility to notify me of a temporary service interruption or an outage?


What is the minimum water pressure that a water company must provide?


How do water meters measure the amount of water I use?


My bill seems high. What can I do to see if I have a leak in my home?


How can I find out if my meter is accurate?


I have checked for leaks and tested my meter as directed above. It appears to be reading incorrectly. What should I do?


How long do I have to pay my bills?


Can the water company refuse service because of an outstanding balance from a previous customer (for example, you are a new homeowner or a new tenant but the utility company shows a balance due from the previous tenant)?


We were notified that our water or wastewater company wants to change their rates. How can I have input on this?

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Arizona Corporation Commission

1200 W. Washington Street

Phoenix, AZ 85007

 

Corporations Division

1300 W. Washington Street

Phoenix, AZ 85007

 

Tucson Office (Walk-ins only)

400 W. Congress Street

Tucson, AZ 85701