Utilities Division

Telephone Company  Terminology

Telephone Terminology

Below are definitions of terms commonly used in the telephone industry. This list is not designed to be comprehensive, but rather to give a basic definition. Some of these terms have specific regulatory or technical definitions as spelled out in law or statute. In those situations, the legal or technical definition takes precedence.

Contact the Utilities Division

Address:

1200 W. Washington St,
Phoenix, AZ 85007

Phone:

Phoenix Office:
(602) 542-4251

Tucson Office:
(520) 628-6550

Toll Free In-State Only:
1 (800) 222-7000

Email:

UtilitiesDiv@azcc.gov

PLEASE NOTE - The use of inappropriate or threatening language when submitting a complaint or comment may result in your item not being docketed and/or no action taken.