What is a curtailment?

A curtailment is an approved tariff that allows a utility company to request customers to reduce water consumption when the demand is greater than the production.

Under what conditions can a water company disconnect my service when a curtailment is in place?

Service may be disconnected under the following conditions:

• Irrigation of outdoor lawns, trees, shrubs, or any plant life is prohibited.
• Washing of any vehicle is prohibited.
• The use of water for dust control or any outdoor cleaning uses is prohibited.
• The use of drip or misting systems of any kind is prohibited.
• The filling of any swimming pool, spas, fountains or ornamental pools is prohibited.
• The use of construction water is prohibited.
• Restaurant patrons shall be served water only upon request.
• Any other water intensive activity is prohibited.

What is a moratorium?

Moratorium is a means for a water company to delay adding additional water meters for customers as of the result of lost of well production.

How long does a moratorium last?

It may last for months or years depending on the company's ability to restore existing wells to meet capacity or to find another water source.

Will a moratorium affect my usage?

No. A moratorium only is a means to limit additional meters.