1200 W. Washington Street

Phoenix, AZ 85007-2927

 

Phoenix Office: (602) 542-4251

 

Tucson Office: (520) 628-6550

 

Toll Free In-State Only:

1-(800) 222-7000

 

Email: UtilitiesDiv@azcc.gov

*PLEASE NOTE * 
The use of inappropriate or threatening language when submitting a complaint to the above email may result in your comments not being docketed and no action taken regarding your comments

 

Telephone Terminology

Below are definitions of terms commonly used in the telephone industry. This list is not designed to be comprehensive, but rather to give a basic definition. Some of these terms have specific regulatory or technical definitions as spelled out in law or statute. In those situations, the legal or technical definition takes precedence.


Bandwidth:


Baud:


Byte:


Central Office:


Circuit Grade:


Circuit:


Competitive Local Exchange Carrier (CLEC):


Cramming:


Cross Connection:


Crosstalk:


Exchange Service:


Exchange:


Extended Area Service:


Facsimile:


Filter:


Frame:


Frequency:


Hertz:


High Pass Filter:


Interactive Voice Response Unit (IVRU):


Intercept:


Interconnect:


Interface:


Interstate:


Intrastate:


Jack:


Loop:


Modem:


Noise:


Numbering Plan:


Off Hook:


Operator Assisted Calls:


Person-To-Person Call:


Premises:


Slamming:


Substation:


Switching Center:


Tariff:


TDD:


Telecommunications:


Telephone:


Toll Restriction:


Toll Trunk:


Traffic:


Transmission:


TTY:


Voice Connecting Arrangement:


Voice Grade:


Voice:

Stay Connected


Check here to sign up for Consumer Alerts from the Corporation Division. To receive alerts for your business register at eCorp.azcc.gov.Please call 602-542-3026 with questions for the Corporations Division.

Check here to sign up for Notices and Agendas for Commission Meetings, Hearings and Appearances. Have questions about Notices and Agendas, click here for contact information.

Check here to receive the latest Commission News Releases and information. Please call 602-542-0728 with any questions.

Arizona Corporation Commission

1200 W. Washington Street

Phoenix, AZ 85007

 

Corporations Division

1300 W. Washington Street

Phoenix, AZ 85007

 

Tucson Office (Walk-ins only)

400 W. Congress Street

Tucson, AZ 85701